Senior Vice President, Operations Shared Services
Spencer Gehring serves as Senior Vice President, Operations Shared Services and is responsible for sales and closing in originations, the project management office, Lean Six Sigma, customer advocacy, analytics and reporting, exam management and remediation, business readiness and testing, and technology. Mr. Gehring joined PHH in November 2012 as Senior Vice President, Operational Excellence. In that role he was responsible for leading Lean Six Sigma implementation as well as technology change control, project management office, vendor management, technology strategy and investment, service-level agreement management and PHH's Training Academy. Prior to joining PHH, Mr. Gehring was Principal of The Excelar Group, LLC, a consulting practice he co-founded in 2008, which focused on helping corporate and private equity clients in the U.S. and Europe develop and implement strategic initiatives and operating turnarounds. Before founding The Excelar Group, Mr. Gehring was an executive with Cerberus Capital Management, where he led the process reengineering efforts for key portfolio companies. Earlier in his career Mr. Gehring spent 12 years with General Electric in strategic business development, Six Sigma leadership, operations management and corporate audit roles where he was recognized for contributing over $100 million in annual operating income improvements. Mr. Gehring earned a Bachelor of Science degree in Mechanical Engineering from Rensselaer Polytechnic Institute.
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